Job Title

We are seeking a Front Office Attendant to join our team at Lilianfels. This role is perfect for a guest centric people person!About LilianfelsLocated in the heart of the World Heritage Listed Blue Mountains National Park and just a 90 minutes drive from Sydney CBD is Lilianfels Resort & Spa.Set amidst two acres of manicured gardens adjacent to Echo Point, this 5-star resort boasts 85 rooms, multiple food and beverage offerings, a 13-metre heated outdoor infinity pool and a 10-metre indoor pool, sauna and spa.The role and key duties;Deliver the perfect welcome and goodbye to our Hotel by assisting our guests with check-in/out;Finalise guest bills and take payment;Place pre-arrival phone calls and answer phone queries;Room inspections, conference and event setup and support;Build and maintain positive customer relationships.This is how youll know youre right for this role;Prior experience as a receptionist, GSA or front office attendant from a Hotel environment is essential;An affinity for numbers and administration;Prior experience with PMS and end of day reconciliation;A talent for customer service with a vibrant and outgoing nature;Passion for creating memorable moments for our guests;Willingness to work weekends and evenings as required. #J-18808-Ljbffr