Job Title

At The Good Guys, were here to help families live better for less. Since 1952, weve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.Great careers start at The Good Guys begin your journey with us today.Why join The Good Guys?Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Job DescriptionTo lead and oversee the day-to-day payroll operations, ensuring accurate, timely, and compliant payroll processing. This role provides guidance, technical expertise, and escalation support to the payroll team, driving operational excellence and continuous improvement.Oversee and coordinate day-to-day payroll activities, ensuring payroll processing aligns with legislative, industrial, and company requirements.Guide and support Payroll Officers, ensuring accuracy, efficiency, and adherence to processes.Monitor payroll accuracy and compliance, proactively identifying and addressing discrepancies.Act as the first point of escalation for Payroll Officers, investigating and resolving payroll-related issues before they reach the Payroll Manager.Ensure the timely and accurate processing of payroll-related deductions, contributions, and benefits, including industry and company superannuation.Drive process improvements to enhance payroll efficiency and service delivery.Maintain payroll governance by ensuring compliance with policies, Modern Awards, and employment contracts.Work closely with the Payroll Manager to implement strategic payroll initiatives.Build and maintain strong relationships with HR, Finance, and external payroll providers to ensure seamless payroll operations.Qualifications2-3 years experience in payroll in a fast-paced, high-volume environment.Proven experience in leading and coordinating payroll operations in a complex organisational setting.Strong understanding of Modern Awards, payroll legislation, and compliance requirements.Advanced knowledge of payroll and time & attendance systems (e.g., MYOB PayGlobal, Time2Work, ADP).Strong communication, problem-solving, and stakeholder engagement skills.Advanced Microsoft Excel skills for payroll analysis and reporting.Additional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply! #J-18808-Ljbffr