Direct message the job poster from Doo GroupSenior TA Admin | FINTECH | Regional Hiring - MY, TH, AU, INJob Responsibilities:1. Client Account Updates & MaintenanceMake necessary updates and changes to customer accounts, such as contact information or account settings.Perform regular audits to ensure client accounts and related documents are complete and up-to-date.2. Email Query ManagementRespond to client inquiries via email, offering support on account-related issues such as login difficulties, password resets, account freezes, or activation processes.Provide timely and professional solutions to address client concerns effectively.Collect and verify necessary documents to comply with Know Your Customer (KYC) regulations.Work closely with clients to cross-check account information and ensure data accuracy.3. File & Documentation ManagementOrganize and maintain documents received from payment channels, suppliers, and brokers.Ensure all files are systematically categorized and accessible for operational needs.4. Compliance & AccuracyEnsure that all client transactions and documentation comply with industry regulations.Monitor for suspicious transactions and escalate them as needed.Double-check client transaction records and documentation to minimize errors and maintain high data accuracy standards.Job Requirements:Bachelors degree in Finance, Commerce, Business Administration, or related field.Must have full working rights in Australia.Required language(s): Mandarin (Proficiency in Mandarin (spoken and written) is mandatory), English.Smart, fast learner with a logical and organized approach to tasks.Strong attention to detail and ability to work under minimal supervision.Fresh graduates with a relevant degree are encouraged to apply.Life as DOOersAt Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you''ll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!Discover your potential with Doo Group. Apply now and be part of our success story!#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDooSeniority levelEntry levelEmployment typeFull-timeJob functionAdministrative and Legal #J-18808-Ljbffr
Job Title
Operations Assistant (Welcome Fresh Graduate)