At the Department of Justice and Community Safety, were looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and strive to have a workforce that reflects the community we serve. Were all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, wed love to hear from you.The department is committed to the safety and wellbeing of children and recognises that childrens rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don''t hesitate to get in touch with the contact person listed on this ad.Were proud of the important work we do across Victoria. Want to be part of it?Department: Department of Justice and Community SafetyContact: Irena Jelic on 0413 455 173irena.jelic@justice.vic.gov.auAbout Us:Road Safety manages Victoria''s road safety camera network and is a representative for the Department of Justice and Community Safety (DJCS) in Victoria''s road safety partnership. Road Safety contributes to this partnership in the operation of road safety cameras, and the policy and strategic directions of the broader road safety enforcement. Road Safety is accountable to the Minister for Police and the Office of the Road Safety Camera Commissioner.About the Role:Reporting to the Senior Specialist, Operations, the Senior Adviser, Operations is primarily responsible for managing operational performance issues and providing authoritative advice and information to internal and external stakeholders concerning operational components of Road Safety''s Distracted Driver and Seatbelt Program.The Senior Adviser, Operations supports the Senior Specialist in monitoring, investigating and reporting on the contractor''s operational performance against key performance indicators and service standards and manages incidents of non-compliance. The Senior Adviser regularly makes recommendations for improvement and monitors corrective actions undertaken by the contractor to address issues identified.The role works closely with numerous internal and external stakeholders, including Victoria Police operational members, in support of ensuring the mobile camera program is operationally effective.About You:As an ideal candidate, you will possess:Demonstrated knowledge and experience in monitoring operational service delivery against performance specifications.Demonstrated knowledge and experience working in a highly regulated environment with experience in managing operational aspects of a complex delivery service.The ability to use understanding of clients or stakeholders'' context to design and implement systems for continuous improvement within the team.Qualifications/Requirements:Qualifications in a relevant discipline would be highly desirable.How to Apply:Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependent on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).IMPORTANT INFORMATION:CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people''s rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. #J-18808-Ljbffr
Job Title
Senior Adviser, Operations