Before Byron Bay became a dining destination, there was Light Years. Tucked in an intimate space in the centre of town, the modern Asian restaurant became a fast favourite for its playful approach to hospitality, a modern Asian dining experience that offers delicious share-style food, unique cocktails, and friendly wait staff.Since it first opened back in 2017, the stalwart of the beach towns dining scene has become something of a phenomenon, spawning outposts in Noosa, Burleigh Heads and Newcastle. And in late 2022, Light Years Byron Bay packed up and opened its second iteration in a brand new, larger space an evolved, grown-up version.Fast forward to 2025, and its time for Light Years to spread its flavour powered wings to Western Australia. A prime Perth CBD location, situated within a stylish iconic heritage building on William Street, Light Years Perth will be the biggest (boldest) venture yet. This two-hundred-seater venue will showcase laneway dining, private dining and a stunning centralised bar for a good dose of good-time vibes!We are ready for YOU to join this exciting opening and embrace a collaborative, fun environment and excellent team culture.POSITION SUMMARYThe Floor attendant is responsible for all elements of Front of house service. The Floor attendant is in charge of customer service & sections, following Light Years sequence of service, food & beverage quality control and teamwork.ABOUT YOUFocusing on achieving the best customer service & showcasing Light Years to the highest standard possible.Experience in a fast-paced and high-volume venue.Great work ethic and loves working with a team.Wine and Asian cuisine knowledge looked upon favourably, but not essential.BENEFITSFantastic salary, tips and staff discounts at all our venues.A work-life balance.An opportunity for career development and growth.KEY RESPONSIBILITIESChecklists Complete the Light Years opening & closing checklists. Ensure updated checklists are displayed in designated areas at all times.Customer Complaints Handle all customer complaints when working on shift and improve customer experience in store. Always communicate with your manager about a customer complaint and take guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.Wine service Learning wine service and basic wine knowledge.Opening & Closing the Venue Present venue in accordance to VM, correct lighting, music control, cleanliness, uniforms, and all table presentation.Deep Clean Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.Food & Beverage knowledge Must attend all training or group training to ensure knowledge of the menu is developed to full ability.Teamwork Working with your team to create a fun and happy environment in house & with all staff. #J-18808-Ljbffr
Job Title
Floor Attendant