Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Shell Harbour as a valued Assistant Store Manager youll be helping our customers mark lifes most memorable moments.As part of our Shellharbour team, you''ll be joining a well-established store with a loyal customer base and a strong track record of success. This is an exciting opportunity to lead a high-performing team in a vibrant shopping destination, where your passion for sales and customer service will shine.You will enjoy:Dedicated training and development programs to set you up for success - 12 week ''Stepping Stones'' to immerse you in product knowledge and leadership.Additional mentorship available for those that want to progress further in retail leadership.An attractive salary with monthly and annual incentives for sales performance achievements.A focus on Work / Life balance with planned in advance rosters with two consecutive days off (typically Fridays & Saturdays) - your flexibility to adjust when required will be appreciated as we trade late nights, weekends and public holidays.Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance.Enjoy Team Member Purchase Privilege with exclusive pricing on our products.A welcoming and cohesive team environment where you will be supported to achieve performance milestones.About you:One of our values is We are Inclusive & Diverse, which is why we are welcoming applications from all individuals who are able to demonstrate:Personable and approachable demeanor in a strong sales environment, maintaining a positive and productive outlook on team performance, management, and development.Ability to create a premium experience and connect with customers to discover their own story; showcasing extensive product knowledge.Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets, along with a willingness to coach and develop team members in this area.Confidence to oversee store operations alongside and in the absence of the Store Manager.A customer-centric focus with the ability to maintain multiple client relationships in a highly dynamic environment.Proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store.Impeccable personal, store, and team presentation that complements our premium brand.About us:We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.Join our team. We look forward to reviewing your application.Location: Blackbutt, 2529 #J-18808-Ljbffr
Job Title
Assistant Store Manager