Join to apply for the Customer Service Officer role at Fletcher InsulationAbout Our VacancyWe are excited to start the search for a 12-Month Maximum Terms Parental Leave cover in our Customer Service team at Fletcher Insulation Prospect as a Customer Service Officer while one of our valued team members goes on a parenting journey!Our team is looking for a fresh, energetic, and tech-savvy individual who prides themselves on exceeding customer expectations and constantly pushes themselves to customer service excellence! You are there to ensure you continue to lead the way in high-class service to all our customers, both internal and external. You will be responsible for customer service via phone and emails, processing quotes & orders, following up on sales opportunities as well as daily administration.We work in a fast-paced environment, so it is important that you can think on your feet, work with efficiency, and follow directions. We have a dynamic team at Prospect and love to celebrate success and wins and are all long-term, successful, and engaged. We are looking for someone who can bring personality, passion, and confidence to this full-time position.Skills and ExperienceThe ability to influence and negotiate with our customersUnderstand how to work in a fast-paced environmentSound knowledge of SAP or other advanced CRM systemsAbility to handle inquiries and complaints promptlyExcellent with Administration, Excel, and OutlookStrong communication skills and attention to detailYou are an expert in problem-solving and creating solutionsWhy Join us at Fletcher InsulationFull- Time Monday to FridayEnjoy Work Perks and Other Discounts and rewards from Fletcher BuildingHybrid work environment 2-3 days from home (once fully trained)Ongoing training and development to support your career goalsNationally leading Parental Leave policy for Primary & Secondary Caregivers - For permanent employeesFletcher Building and all our brands are excited about commitment to the Innovate RAPEnjoy working in a diverse and inclusive teamAccess to Top Talent programsSupportive leaders and team to help with your inductionThis is an amazing opportunity to get your foot in the door at a successful, engaged, and professional business! If you are keen to strive in a 12-month role then APPLY TODAYSeniority levelAssociateEmployment typeContractJob functionCustomer Service, Product Management, and AdministrativeIndustriesWholesale Building Materials, Building Construction, and Construction Hardware Manufacturing #J-18808-Ljbffr
Job Title
Customer Service Officer