Join a growing team in a newly created role where youll play a crucial part in investigating motor injury insurance claims. Your expertise in case assessment, interviewing, and evidence collection will directly contribute to fair and accurate claim resolutions.This is a full-time, permanent position based in Melbourne, VIC.About The CompanyOur client are leading providers of professional investigation services, trusted by Australias largest insurers and serving self-insurers, law firms, and corporate clients nationwide.They are committed to integrity, excellence, and outstanding customer service, but above all, they take pride in fostering a strong, supportive company culture. They prioritise validation, professional development, and ongoing support to ensure your success.This is an exciting opportunity to join a highly collaborative team in a dynamic work environment, where youll be part of a friendly and nurturing culture.About The RoleInvestigate motor injury insurance claims, assessing case documentation to identify key details and discrepancies.Conduct professional interviews with claimants, witnesses, and other relevant parties, drafting detailed statements.Examine and document evidence through scene inspections, photography, and video recording.Collect and analyse relevant documents, including medical reports and police statements, to support findings.Manage cases within strict deadlines, ensuring timely and accurate completion of investigations.ABOUT YOUMust hold a current VIC Private Security Individual Licence (Investigations) or be in the process of obtaining it.Investigative experience (motor injury insurance background preferred but not required).A self-motivated, proactive professional who can work independently.Exceptional organisation & time management skills.Sharp attention to detail & strong problem-solving abilities.Excellent verbal & written communication skills.Proficiency in Microsoft Office & document management systems.Prior interviewing experience and the ability to build strong rapport.Must have full working rights in Australia sponsorship and temporary visas will not be considered.Police and background checks are required for this role.If you have a passion for investigative work and thrive in an environment that values precision and independence, wed love to hear from you. Apply today! #J-18808-Ljbffr
Job Title
Investigator