Be a part of transforming Australias digital landscape as a Customer Field Technician. Youll make a real impact to every-day Australians in this customer facing role where youll get to see the happy faces you help!A bit about your roleAs a Customer Field Technician, located on the Sunshine Coast, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. Youll have the opportunity to work in multiple environments both internal and external but predominantly inside the customers premises.Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:Cabling installation (copper and fibre) including jointing, jumpering and splicingCustomer premises installation of nbn Customer Premises Equipment (CPE)Fault diagnosis and repair of nbn cabling networks and nbn CPEThese roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.A bit about youWere seeking both experienced candidates as well as those with transferable skills from a communication cabling or electrical background and who are keen to explore a new career in the telco sector.A large part of this role is working in customers premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.We will also be looking for a current & clean Drivers License and strong and personable communication skills, both written and verbal.Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position. #J-18808-Ljbffr
Job Title
Customer Field Technician