Kloster Motor Group is part of the Tony White Group (TWG); one of the largest automotive retail groups in Australia. The Newcastle & Hunter Division employs 400+ staff across 10 vehicle makes in 18 dealerships located in Hamilton, Cardiff, Rutherford and Raymond Terrace.About the RoleWe are looking for a highly motivated and customer-focused individual to join the team at Kloster Ford as an Assistant Service Advisor. This is an excellent opportunity to launch into a lucrative career path toward being a Service Advisor. Our Service Departments have an excellent reputation and this role is integral to maintaining our customer-focused experience.What you will be doing:Filing warranty claims paperworkAssisting with booking call line overflow to ensure seamless customer serviceConducting customer follow-ups to maintain satisfaction and engagementReceipting paymentsAssisting with vehicle drop-offs and pick-upsThe must haves:A commitment to outstanding customer experienceProfessional personal grooming and presentationDemonstrated time management skillsAbility to fit seamlessly into a strong team environmentA ''can do'' attitudeComfortable rapport with a wide range of personalitiesYou hold a current unrestricted driver''s licence, manual license is favourable.Other things we consider:A positive attitude to learning and enthusiasm to succeedGood knowledge of, or previous experience within a dealership environment is desirable but not essentialYou genuinely love working with peopleConfidence, reliability, honesty and flexibilityAn excellent salary and commission package is on offer to the successful candidate.To ApplyTogether with your resume, you should include a cover letter addressing the above criteria demonstrating your suitability for this position.Sorry, but only shortlisted candidates will be contacted. #J-18808-Ljbffr
Job Title
Assistant Service Advisor