Job Title

Peppers Waymouth Hotel, 55 Waymouth Street, Adelaide, South Australia, Australia Req #4031Friday, 24 January 2025Nestled in the heart of Adelaide''s CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley!PurposeAs a Guest Service Attendant/ Concierge, you will be the friendly face and warm welcome that sets the tone for our guests'' stay. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest''s stay into a memorable adventure.Key Requirements for this roleAbility to work across a variety of shifts including weekdays, evenings, weekends & public holidays as requiredA full Australian drivers license, with the ability to drive manual cars, is essentialPrimary ResponsibilitiesRoll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-outAssist guests with transport and travel arrangements, luggage delivery, storage, parking and valet servicesConfidently communicate with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success storiesPromote hotel amenities and services by having a deep understanding of products and offeringsBe the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledgeDisplay proficiency in accurately handling reservations and managing guest accountsSkills and ExperiencePrevious experience in hotel front desk operations is a valuable assetInnovative approach to exceeding customer service expectationsSkilled at collaborating within teams, as well as working independentlyProven ability to multi-task and thrive under pressure, supported by strong organisational and time management skillsProficiency in both written and verbal communicationAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr