Role Overview:The Office Receptionist/Administrator is responsible for phone operations, ensuring effective communication within the office, and supporting administrative functions. This role serves as the first point of contact for visitors and clients, handling inquiries, scheduling, and providing general office assistance.Key Responsibilities:Reception Duties:Greet visitors, clients, and staff in a professional and friendly manner.Answer and direct phone calls, emails, and other communications.Maintain the office area, ensuring its tidy and well-organized.Manage visitor sign-in and provide them with necessary instructions.Administrative Support:Assist with meetings/note taking/Data Entry is up to date.Handle office correspondence email and phones.Prepare and manage documents, reports, and filing systems (both electronic and physical).Support other departments with administrative tasks, such as data entry, office supply management, and other operational tasks including factory floor tasks.Communication & Coordination:Serve as a point of contact for clients and team members regarding office inquiries.Coordinate meeting logistics, such as setting up rooms, providing refreshments, and preparing materials.Ensure that office equipment is functioning properly, and handle minor troubleshooting or maintenance requests.Office Management:Assist with order and maintain office supplies, ensuring stock levels are adequate.Assist with office training and operation requirements.Monitor cleanliness and liaise with cleaning services or facility management.Customer Service:Provide excellent customer service by addressing inquiries, solving issues, and directing visitors to the appropriate departments or personnel.Assist with complaints or requests with professionalism and escalate as needed.Qualifications & Skills:Proven experience as a receptionist or in administrative roles.Strong communication and interpersonal skills.Proficient in office software (Microsoft Office Suite, email platforms, etc.).Ability to multitask, prioritize, and manage time effectively.Organizational skills and attention to detail.Professional demeanour and appearance.Preferred:Experience with office operations.Knowledge of office equipment (copiers, phone systems, etc.).Outgoing attitude. #J-18808-Ljbffr
Job Title
Office Assistant