Peppers Gallery, 15 Edinburgh Avenue, Acton, Australian Capital Territory, Australia Req #4285Wednesday, 19 February 2025Peppers Gallery Canberra, located in the contemporary hub of New Acton, is an 80-room hotel within walking distance of Canberra CBD, Lake Burley Griffin and many of Canberra''s national attractions. Offering a unique blend of history and modern hospitality, the hotel is home to Bicicletta Restaurant, where guests can enjoy authentic Italian cuisine, either indoors or in the charming leafy courtyard.During your days off, seize the opportunity to immerse yourself in Australia''s rich narrative and uncover its hidden gems. Explore captivating galleries and museums, indulge in visits to local vineyards, or bask in the wealth of nature''s offerings.PurposeAs the Night Manager, you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel''s exceptional reputation.Primary ResponsibilitiesManage nightly hotel operations and ensure the safety of all individuals on the premises during your shiftDeliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiriesManage the reception desk and oversee night audit and reporting proceduresUphold overnight property security standardsAssist in preparing for the daytime team''s operationsSkills and ExperiencePrevious experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or financeA positive demeanour and capable of working independentlyHold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction auditsQuick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiencesA keen eye for detail to ensure accurate daily revenue capture and reportingAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr
Job Title
Night Manager