BenefitsGreat organisational culture and supportive team environmentComlink Australia recognises, values and invests in youWork flexibly (we do our best to accommodate your individual needs)Salary packaging opportunities and attractive hourly ratePaid Parental Leave (for eligible employees)Paid Birthday Leave - enjoy a paid day off on your birthdayDiscounted gym membershipEmployee Assistance Program to help support you through lifes challengesPaid training and continuous learning and development opportunitiesWe have created a culture of collaboration, where our table is roundAbout the RoleThe role of the Team Leader is to provide exceptional support to local team members and their engagement with the organisation, through imparting knowledge and assisting with onboarding, coaching and mentorship, while enhancing the quality-of-service delivery and providing practical support to the Team Manager.What Will This Look Like on a Day-to-Day Basis?You will be:Providing quality, direct personal care services to clients including personal care, general housekeeping assistance (cleaning, vacuuming, mopping, dusting), social support, and transport as prescribed in the client''s care planProviding leadership support to new and existing team members by following a structured onboarding process and buddy program, mentoring, coaching, and providing technical supportRecording and maintaining team members compliance records, feedback, and incident reports and scheduling trainingProviding other administrative support to the Team Manager, e.g., preparation of meetings or pay runsPromoting a high performing culture with the commitment to quality and service excellencePerforming accurate and efficient data entry and updating and maintaining internal knowledge-based filesEnsuring data integrity and confidentialityOther Things You Might Like to KnowYou may be required to use your private vehicle for work purposes, with kilometre reimbursement offeredPaid compliance checks including NDIS Worker ScreeningYou will be required to provide a current Traffic History reportWhat Skills and Experience Do You Need to Be a Team Leader?This position is best suited to someone who has:Certificate III qualification i.e. Individual Support, Aged Care, Community ServicesExcellent interpersonal skills with the ability to communicate effectively with clients and team membersHighly proficient in using technology, including software applications, data management systems, and digital tools, with the ability to quickly adapt to new platformsAbility to manage multiple tasks and meet deadlinesGenuine empathy with elderly clients and a passion to work within the community service industryA sound understanding and commitment to working within professional boundaries and the Aged Care Quality StandardsUnderstanding of, and willingness to develop an appreciation of, specialised service delivery within diverse groups, specifically Aboriginal and Torres Strait Islander, CALD, Veterans, Disability, Mental Health, LGBTI+, and HomelessnessHow to ApplyBe creative! Be fun! Be real! Use your cover letter to share with us who you REALLY are! We care more about who you are as opposed to what you are on paper.Whats your superpower and what value will you bring to our team? You already know the answer, so tell us.We are looking for someone very special to join the Comlink Australia team. If you are ready to step into your purpose then APPLY TODAY!!Application deadline: 19th February 2025.Who is Comlink Australia?Comlink Australia has cultivated a culture where people feel included, supported, and respected. When you are surrounded by like-minded people with a shared vision; that makes for a pretty awesome place to work.We are on a mission to become Australias most trusted home and community care provider. We empower our people to enrich the lives of our clients every day and support them to live and age well in their homes... and thats a great place to be.We choose to look beyond how things are, to how much better they can be. And we are inviting you to become part of our community.We Would Love to Introduce You to Our ValuesOur values are unique, like us. They were developed by our people and speak to who we are as an organisation. They help to define our culture and are the guardrails by which we think, act, and make decisions. These are our values:Our table is round - we are one team, where every voice mattersSee the human - we leave our egos at the door and see people as people firstThe right way, and again we are committed to continuously improving to achieve the best possible outcomeBrilliantly bold we own our decisions and learn from our mistakesMake a little magic our clients are at the heart of all that we do!Do you want to work for a company that lives and breathes these values?We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues. We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply. We believe in a tapestry of ethnicities, nurturing mutual respect and understanding.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have data entry experience?Do you have a current Australian driver''s licence?Do you have a current NDIS Worker Screening Check?Have you completed a qualification in aged care?Which of the following First Aid accreditations do you currently hold?Do you own or have regular access to a car? #J-18808-Ljbffr
Job Title
Team Leader