Online Duty Manager - Coles Supermarkets - ShellharbourFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, youll really see the difference your work makes every day. Whether youre in a store, distribution centre, manufacturing site, or on the road, youre an important part of an Aussie icon at the heart of the nation.About the roleThe Coles Online Department helps get our online orders selected and packed in-store by a team of Personal Shoppers. The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.Reporting to the Online Department Manager, youll have full accountability for the online department. Youll take pride in contributing to a customer experience thats welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.About you and your skillsLeadership experience with the ability to coach and develop your teamTake a team approach to meeting sales targets, cost control and rostering needsTo be flexible with your afternoon and evening working hoursTo keep things simple and inspire customers by making sure Coles visual merchandising, safety, compliance and stock management standards are metTo be customer obsessed and continually seek to better understand our diverse customersDrive a one team culture that recognises and celebrates successWhats in it for you?More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year.Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform mythanks.Opportunities for learning and development: No matter where you start within our diverse business, youll have experiences, exposure, and education to satisfy you.Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.Investment in your future: Become a part-owner of the Coles Group.Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave.About the recruitment processWere continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.Were happy to adjust our recruitment process to support candidates with disabilities.Retail & Consumer Products More than 10,000 employeesWe are proudly ColesColes Group is home to some of Australias iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. #J-18808-Ljbffr
Job Title
Online Duty Manager - Coles Supermarkets- Shellharbour