Mantra Albury, located in the bustling Riverina city offers Mantras trademark friendly hospitality. The property has a range of accommodation across 146 spacious rooms from studio style to that of two bedroom. Street front District Dining Restaurant, and event spaces catering up to 100. Albury has the charms of a large country town where on your days off you can enjoy strolling through the botanic gardens, visit a caf, art gallery or enjoy a lazy day by Lake Hume.Why join the Mantra Albury Team?Adult Wages for ALL! Earn adult wages aged 16 or older, providing a fantastic opportunity to connect with new people and forge lasting friendships.Fun working environment with regular team gatherings and casual Fridays!Gain experience at the newest premier hotel in the region to launch your hospitality career nationally or internationally.PurposeAs the Night Manager, you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel''s exceptional reputation.Primary ResponsibilitiesManage nightly hotel operations and ensure the safety of all individuals on the premises during your shift.Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries.Manage the reception desk and oversee night audit and reporting procedures.Uphold overnight property security standards.Assist in preparing for the daytime team''s operations.Skills and ExperiencePrevious experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or finance.A positive demeanour and capable of working independently.Hold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction audits.Quick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiences.A keen eye for detail to ensure accurate daily revenue capture and reporting.BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.Learn Your Way - Support your career development with access to Accors industry leading training platforms, Accor Academy and Typsy.Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr
Job Title
Night Manager