Respect, Excellence, Celebration, Compassion, Acceptance, ProfessionalismJoin an organisation that makes a real difference within the community.About CentrecareCentrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.The RoleWorking in a small team you will be the first point of contact for all clients and enquiries and will attend to the general administration duties of the branch. We require someone with strong administrative and organizational skills to provide a positive impact to the team and office.This position is to be based at our Cannington office.Managing multiple calendars for appointment bookingsAnswering calls promptly and in a courteous mannerThis is a busy and fast-paced environment, so you need to be able to handle multiple queries and follow procedures for multiple different services offeredAttend to general enquiries and provide assistance where possible, including referring to other branches or agencies.Being the only Client Services Officer on site you will liaise closely with the team at our Gosnells office.Selection CriteriaDiploma in Business or Business Administration or other relevant fields.Demonstrated experience responding to customers and clients as the first point of contact within an organisation to include operating a multi-line telephone system.Ability to oversee the day-to-day operation of an office and associated equipment and supplies.Ability to assist the manager and staff in meeting Quality Assurance requirements of the agency.Ability to take high quality minutes of meetings, proof documents, develop forms and brochures and flyers and attend to advertising requirements.Excellent computer skills to include data entry and typing speed of more than 50 words per minute.Experience maintaining petty cash, imprest accounts and payment systems to include collecting fees, receipting, recording and banking.Ability to work as part of a team and independently.C class licence and own vehicle.BenefitsDiscounted corporate health cover provided for by Bupa and Medibank PrivateExcellent salary packaging options up to $15,900, increase your take home payAnnual leave loading at 17.5%Extra 5 days leave per year pro rataAccess to professional development trainingInsurance cover to and from workEmployee Assistance ProgramIf you thrive on a supportive team focused environment and are looking for a secure stable position in an organisation, we would like to hear from you. In return you will be offered a flexible and supportive environment as well as a number of attractive staff benefits. You will be making a difference to your local and surrounding community.How To ApplyClick apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.Position Closes: 13th March 2025Shortlisting will commence immediately upon receipt of applications, Centrecare reserves the right to close the position early if needed.Should you have any queries, please contact Human Resources on (08) 9288 2244At CentrecareChildren feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at the time of application.We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.www.centrecare.com.au #J-18808-Ljbffr
Job Title
Client Services Officer