Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day.As a Senior Field Technician, youll utilise your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future.Please note, we are looking for candidates based in Innisfail.A bit about your roleAs part of a field service team, youll discover a diverse and dynamic workplace where no two days are alike. Youll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.In your day to day work youll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, youll see the impact of your work in real time with every satisfied customer. Youll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.A bit about youTo thrive in this role, youll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. Youll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day.What youll put in:Current Drivers LicenseStrong communication skills, both written and verbalApproachable and caring attitude to customer servicePassion for problem-solvingAn appetite for challengeComfortability working to tight deadlinesConfidence to act with autonomy, integrity, and pace under pressureAvailability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where requiredWhat youll get out:18 weeks of paid parental leaveDiscounted gym memberships + other corporate benefitsDevice allowance or mobile deviceOptions for salary sacrificingAn inclusive work culture that priorities balance and wellbeingA dedicated and caring team of subject matter experts to train and support youLife at nbnTo be part of nbn is to be part of something bigger. Weve created Australias networka network made for more.Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. Its not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That''s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars.We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please dont hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia. #J-18808-Ljbffr
Job Title
Senior Field Technician