Client Services & Hospitality Specialist - SydneyClient Services & Hospitality SpecialistAre you passionate about creating exceptional experiences? As our Client Services & Hospitality Specialist, youll be the go-to person ensuring every meeting, event, and interaction runs seamlessly. Your attention to detail and warm approach will help shape a welcoming and high-functioning workplace.What Youll Do:Coordinate and confirm setup and catering for meetings and events, ensuring flawless execution.Be the friendly face that greets and assists clients, visitors, and staff at Reception or Concierge.Manage visitor sign-ins, ensuring smooth and secure access.Handle shared inboxes and emails with professionalism and efficiency.Book and manage meeting rooms with precision, adhering to service standards.Provide basic support for Security, Emergency, and Workplace Health & Safety (WHS).Maintain high service standards with light housekeeping and quality checks.Assist with deliveries, mail management, and general logistics.Support the Team Leader with admin tasks and event forecasting.During peak times, step in to support other areascomprehensive training provided!What Youll Bring:2+ years of experience in customer-facing roles (hospitality, airline, retail, or similar).A background in office, hotel, or hospitality environments, with a talent for building strong connections.A hospitality-first mindset, always adapting to the needs of visitors and employees.Strong problem-solving skills with a proactive and positive approach.Meticulous attention to detail and a commitment to process excellence.High levels of discretion, professionalism, and trustworthiness.Immaculate presentation and grooming standards.Why Join Us?Work-Life Balance Enjoy a Monday-to-Friday schedule with your evenings and weekends free.Competitive Pay Above-industry salary to reward your expertise.Exclusive Rewards Earn gift cards and perks through our recognition program.Career Growth Learn from industry leaders and grow within our dynamic team.Wellbeing Support 24/7 access to the Sonder Employee Wellbeing Platform.Join us and be part of a team thats redefining workplace experiences. Apply now and make an impact! #J-18808-Ljbffr
Job Title
Call Center Team Lead