About EVTWhen you join EVT, you are joining one of Australia and New Zealands leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, were the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.About RydgesAustralian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark too easy service.About Rydges Resort Hunter ValleySurrounded by lush vineyards and scenic beauty, Rydges Resort Hunter Valley offers an unforgettable workplace experience. Complete with a range of amazing facilities including a ferris Wheel, brewery, waterpark, and 18-hole golf course, join the team that keeps it all humming in the heart of wine country.About the roleAs Banquets Supervisor, you will work closely with the Conference & Events Operations Manager to ensure all conferences and events run smoothly and to the highest standard.This role emphasizes strong leadership, a hands-on approach, and excellent customer service skills. The ideal candidate would need previous experience in similar environments, attention to detail, problem-solving abilities, and the capacity to stay calm under pressure.You will lead your team with setting up, packing down, and ensuring seamless service for all conferences and events. Whether it be briefing the team at the beginning of the event; giving clear direction; or ensuring that each guest experience exceeds their expectations; no two days will ever be the same.This is a busy and varied role with connection to all departments across the Hotel. Your presentation, passion for service and eagerness to lead will be the key to creating a perfectly curated experience for our guests.Key Responsibilities:Lead and supervise banquet staff to ensure smooth and efficient operations.Provide exceptional customer service, ensuring all guest needs are met.Oversee food and beverage service, ensuring quality standards are maintained.Handle last-minute changes and challenges calmly, ensuring a positive experience for guests.Maintain attention to detail, striving for excellence in all aspects of banquet service.Foster a positive, productive work environment, leading by example.Benefits & perksIncredible team member discounts from your first day on-the-job.50% off stays at EVT hotels - Rydges, LyLo, QT, Atura, and more.2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZs largest and most diverse experiences company.Skills & experiencePrevious experience in hotels, corporate events, or convention centres highly regarded.Strong Food and Beverage service skills and a keen eye for detail.Proven leadership skills with the ability to motivate and inspire a team.Confident problem solver with excellent conflict resolution skills.Ability to remain calm and composed under pressure, particularly during high-stress situations.Flawless presentation and grooming, with the ability to connect with VIP guests.Responsible Service of Alcohol certificate required.Full Australian Working Rights - no sponsorships available.If youre interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here. #J-18808-Ljbffr
Job Title
Rydges Resort Hunter Valley Banquets Supervisor