Join a supportive team in our St George Cessnock branch as a Customer Service Officer.Permanent, part-time opportunity - 15 hours per week (Mon, Wed & Fri)Customer service role working with the local communityJob DescriptionThe Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business building an organization where the best talent thrives. This includes offering opportunities for our employees to work towards industry recognized qualifications (backed by us) and work with proven leaders that will help you accelerate your banking and financial services career.How will I help?As a Customer Service Officer, you will be key to St George''s strategic purpose of creating better futures together, helping our customers, communities and people to prosper and grow. The role involves consistently processing customer transactions efficiently and accurately, in addition to providing a seamless service. You will also identify opportunities to help our customers meet their financial needs by referring them to the right person.Whats in it for me?Youll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, well back you in the development of your career, internal career prospects, and flexible working. Youll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.What do I need?The key skill you will need for this role is a genuine desire to help customers and deliver the best service every time. You may not have banking experience, but thats ok. We can teach you the banking side of the role. You will have a great attitude and a friendly manner and will be looking for that next role, where you can be your best.What is it like to work there?We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each others passions, and transformative success stories to create better futures together.As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.Well empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, youre in control of where you start and how youll grow.How do I apply?Start here. Just click on the APPLY or APPLY NOW button.At Westpac, were all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyoneour customers, employees, and the wider community.If youre interested in discussing workplace flexibility, please feel free to mention it in your application.We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.Do you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au.Seniority levelNot ApplicableEmployment typePart-timeJob functionSales, Business Development, and EducationIndustriesBanking, Financial Services, and Investment Banking #J-18808-Ljbffr
Job Title
Customer Service Officer