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Job Title


Guest Service Agent


Company : EACH


Location : Port Macquarie, New South Wales


Created : 2025-02-21


Job Type : Full Time


Job Description

Job DescriptionLooking for an opportunity where you can make a real difference? We have multiple full-time roles available until June 2025 (with the possibility of extension) and we''re ready to welcome YOU to the team!Location: Byron Bay (Bundjalung Nation) or Port Macquarie (Birpai Nation) officeHourly Pay: $43 - $54 (Based on qualifications & experience, paid at Nurses & Midwives CN4 / SACS Level 4 / Psychologist Grade 2)Generous Salary Packaging: Up to $18,550!EACH is the Lead Agency of the Therapeutic Alliance (TA), a consortium of community-based, not-for-profit services who provide services across the North Coast of NSW (the 3 main service hubs are located at Port Macquarie, Coffs Harbour, and Byron Bay). The alliance will deliver the Primary Mental Health Program (PMHP) through a multidisciplinary, person-centred, hub-and-spoke model of care.What Youll Be DoingAs a Mental Health Clinician, you''ll play a crucial role in developing and delivering high-quality services, while collaborating with a team of experts in a multidisciplinary environment. Your impact will include:Co-designing, implementing & enhancing services alongside our partner Health Voyage.Coordinating care with psychiatrists, GPs, and clinicians for complex mental health and dual diagnosis cases.Providing evidence-based treatment through individual, group, and family settings.Managing holistic assessments & care planning for clients with diverse needs.Contributing to team meetings & case reviews to ensure the best outcomes.Developing culturally appropriate services for diverse communities.Participating in quality improvement initiatives to elevate service delivery.Plus, you''ll receive ongoing supervision and support to help you grow professionally!To view a copy of the full Position Description, click here. Alternatively, for more information please contact Rachael Levett (Team Lead Adult Complex & Severe Mental Health Services) at [email protected]Who Were Looking ForAre you passionate about supporting those with complex mental health needs and co-occurring issues? Do you have the skills to develop and deliver exceptional mental health care? If so, we''d love to hear from you!Youll need:Expertise in mental health interventions for complex & severe conditions.Knowledge of therapeutic approaches like DBT, ACT, & recovery-based models.Strong skills in mental health treatment planning & trauma-informed care.Excellent experience in risk assessment and after-care planning.QualificationsTertiary qualifications in Psychology, Social Work, Mental Health Nursing and/or other relevant discipline.DesirableCredentialled mental health nurses or working towards.What We OfferEACH is committed to developing our people. At EACH youll be supported to be your best. We provide:Opportunities for growth: EACH operates well over 200 programs and services which offer a variety of opportunities for progression and development.You will be provided with support through supervision tailored to your professional needs and scope of practice.Strong commitment to CPE / CPD through supported coaching and regular meetings with your manager.Play a key role in providing essential services to the community.Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year + $2,650 additional tax-free money towards meals and entertainment.A supportive and comprehensive Employee Assistance Program.Domestic Violence & Community Service Leave.The opportunity to purchase additional leave.Public Holiday Substitution policy.Ready to make an impact? Apply now and join us in shaping the future of mental health care in our vibrant communities!Applications close Wednesday 26th Feb 2025** Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don''t miss out and apply today! **We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.Next Steps in the Hiring ProcessThank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.EACH CommitmentsAt EACH, we respect and value all individuals, regardless of background, ability, or identity, and encourage applications from diverse groups, including Aboriginal and Torres Strait Islander people. We are committed to cultural safety and child protection, creating a secure environment for all. For more, see our Reconciliation Action Plan. #J-18808-Ljbffr