Add expected salary to your profile for insightsAre you an experienced skip-tracer and first-class negotiator? Want to join a company with stellar career pathways and lucrative bonuses? If so, this could be your dream opportunity!About UsComplete Credit Solutions'' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions. Established in 2012, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.With exciting plans for the year ahead, we are now seeking experienced Customer Relationship Specialists (CRS) to join our team based in Parramatta, on a full-time permanent basis.As an experienced CRS, your role will entail:Managing your own portfolio of accountsLocate and establish contact with our customers, building rapport and ensuring we are compliant with relevant acts/guidelinesInvestigative searches (skip tracing) - bring out your inner private investigatorHigh volume inbound and outbound calls and adhering to call quality standardsStrategising and negotiating positive outcomes for all partiesThe Perks & BenefitsOngoing career development opportunities - endless possibilities to grow within the business, we look to promote internally first every time!Convenient Parramatta location close to all public transport, parking, shops, cafes and dining precinctsAccess to Career Pathways Programs internal opportunities to upskill and develop your leadership capabilitiesA competitive base salary with lucrative monthly bonuses and other incentivesAward celebrations and team outings to recognise achievementsGreat work culture, working alongside a high achieving, diverse and fun team with a supportive ManagerSmart casual dress code - dress for your day!End of trip facilities, massage chairs, prayer/wellbeing rooms and more!Discounts/cashbacks on a range of retailers and experiencesAbout YouAt least 2 years'' experience in collections (debt purchasing industry) or similarResults driven and motivated to achieve targetsExcellent verbal and written communication skillsEnjoys problem-solving, lateral thinking and thinking outside the boxInquisitive and enjoy investigating, building rapport and negotiatingComfortable learning new systems and ways of workingWork hours: Monday to Friday 8:30am-5pmIf you are excited about this opportunity and think you have what it takes, we''d love to hear from you! Please click ''apply'' and upload your resume.Note: this position requires the preferred candidate to undergo a National Police Check. A criminal history does not necessarily disqualify a prospective candidate from selection. #J-18808-Ljbffr
Job Title
Experienced Collections Specialist