AU EmploymentAlert | Receiving Assistant
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Job Title


Receiving Assistant


Company : Natural Grocers Good4U


Location : Sydney, New South Wales


Created : 2025-02-21


Job Type : Full Time


Job Description

Salary Range USD $21.05/Hr. Overview The Job in a Nutshell: The Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department. Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 02/24/2025 Responsibilities Main Ingredients: Providing World Class Customer Service as a number one priority. Exemplifying integrity, responsibility, and excellence and adhering to all policies. Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking. Scanning all incoming and outgoing product. Staging products for efficient delivery to the sales floor. Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately. Researching and processing all discrepancies. Communicating with department managers regarding delivery issues and vendor out-of-stocks. Following up on special orders. Operating a forklift and pallet jack as required. Maintaining a clean and organized back room. Working with the department managers to address performance issues within the department. Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities. Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Maintaining the safety and security of customers and employees. Assisting in training and monitoring of department personnel including assigning and following up on tasks. Taking the initiative to provide additional help and backup in the store and providing store backup on the sales floor when receiving duties are complete. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support. Continually increasing product knowledge. Using SAP and inventory management software, emailing and utilizing other IS programs as needed. Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings. This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store. Although this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive. Qualifications Recipe for Success: High School diploma, GED or equivalent preferred. 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus. 1 year of experience supervising others preferred. Ability to obtain forklift certification. Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable. Ability to manage changing priorities and to stay focused with the task at hand. Possess a sense of urgency in the completion of tasks. Possess excellent customer service skills. Highly organized with great attention to detail. Ability to take direction and follow through. Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook. This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description. Physical Capabilities and Environmental Demands: N = Never O = Occasional; 1-33% of time F = Frequent; 34-66% of time C = Constant; 67-100% of time Physical Requirements: Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift. Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs. Must be able to occasionally use the computer for data entry and use of mouse. Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift. Must be able to frequently to reach above chest. Must be able to occasionally sit, squat, kneel, and climb as needed. Environmental Requirements: Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress. #J-18808-Ljbffr