Customer Service Agent (Online Delivery Driver) - HuonvilleWoolworths Online are seeking motivated, enthusiastic and energetic people for the Homeshop Driver position within our Online Shopping Department at Huonville.We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - ''to create better experiences together for a better tomorrow''. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.If you''re excited to turn today''s blue-sky thinking into a better tomorrow for future generations, you''ll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace.The OpportunityOur Online Delivery Service offers two delivery windows between Monday to Sunday to support the shopping requirements of our local customers. The successful applicant will be required to be available to work shifts between 5:00am to 2:00pm or 1:00pm to 10:00pm. Additional hours may be available within the store working with our teams in the Online/Replenishment Departments.As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process, including a drug and alcohol assessment.ResponsibilitiesThe primary objective is to ensure the safe and timely loading, delivery, and unloading of groceries to meet agreed delivery schedules. This includes:Ensuring a high standard of customer service by ensuring there is zero damage to customers property.Utilisation of sign on glass technology for all deliveries.Managing SH&E responsibilities in line with the SH&E policy.Carrying out pre-shift inspections of vehicles and ensuring vehicles are kept clean internally and externally.What You''ll BringExceptional customer serviceAbility to manage difficult customer situationsWell-developed verbal and written communication skillsGood interpersonal skills, friendly and courteousAbility to work independentlyWell-presentedAbility to work in a fast-paced environment and juggle multiple prioritiesCurrent Full Drivers LicenceWhat Youll ExperienceIn this role, you are the face of Woolworths within the community, delivering groceries to customers that have placed an order online. The role is highly physical and includes:Safely driving a light commercial vehicle while making deliveries.Obeying all road rules and parking in safe locations.Carrying out a pre-shift vehicle safety check.Consistently delivering groceries in crates (up to 15-20kg) which requires repetitive bending, lifting, and carrying, as well as walking (often up and down flights of stairs) to the delivery point.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our teams diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #J-18808-Ljbffr
Job Title
Customer Service Agent/Online Delivery Driver - Woolworths Huonville