Company DescriptionIbis Perth is undergoing an exciting transformation, with a complete refurbishment set to elevate our venue to new heights. Located in the heart of the vibrant West End of Perth CBD, just 300m from the bustling Murray and Hay Street shopping malls, our hotel will soon feature a fresh and modern dining experience. With 192 air-conditioned rooms, an inviting elevated bar, and an all-day dining outlet, we are ready to make a lasting impression on our guests.About the RoleWe are seeking a reliable and proactive Night Porter to join our team on a casual basis. Working two nights per week from 11:00 PM to 7:00 AM, you will be responsible for ensuring the smooth operation of the hotel during overnight hours. This role involves assisting guests, maintaining security, handling late check-ins and early departures, and supporting the night audit process.Key ResponsibilitiesWelcoming guests with a friendly and professional attitudeCarrying luggage and assisting with valet parking for guest vehiclesEscorting guests to their rooms and explaining hotel facilitiesMaintaining the cleanliness and presentation standards of the hotel entranceDelivering amenities and other items to guest roomsProviding tourism information, including dining and entertainment recommendationsPromoting the Accor Live Limitless Loyalty ProgramEnsuring the highest levels of guest service, with a focus on efficiency and guest satisfactionAbility to work a flexible 7-day roster, including overnight shiftsQualificationsPrevious experience in a similar role, preferably in a hotel environmentAbility to lift heavy luggage and provide assistance as neededStrong time management skills and the ability to multi-task effectivelyA responsible service of alcohol (RSA) certificationA C Class Driver''s Licence (manual) is essentialAbility to work unsupervised and respond promptly to guest needsExperience with upselling and guest interaction is advantageousWhats in it for you:Employee benefit card offering discounted rates at Accor properties worldwide.Access to learning and development programs through Accor Academies.Career advancement opportunities within Mercure Perth and globally across Accors extensive network.Opportunity to make a difference through our Corporate Social Responsibility initiatives.Our Commitment to Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.Join us at Mercure and ibis Perth, where your passion for sales and events will thrive in a dynamic and supportive environment.Apply now to embark on a rewarding career journey with Accor! #J-18808-Ljbffr
Job Title
Night Porter