CONCIERGEYour BenefitsFull time permanent position on beautiful Hamilton IslandSubsidised furnished staff accommodation on islandStaff perks - discounts on restaurants and activities including $15 pw gym membershipFantastic work culture and supportive communityEnjoy living and working on the doorstep of the Great Barrier Reef!Your RoleAssist the Executive Concierge in the management, planning and preparation of all VIP Guests stays.Meet and greet all arriving VIP guestsProvide commentary and transport from the arrival point to accommodation venueEnsure all guests are familiar with the activities and entertainment available during their stayRespond to all guest enquiries, requests, bookings and complaints in an efficient, enthusiastic and courteous mannerForecasting of VIP reports on a daily and weekly basis to maximize the guests experienceMonitor the completion of daily tasks and ensure correct procedures are being followedAssist in conducting site inspections as requiredEnsure the departmental vehicles are driven within the HIE road rules and regulationsEnsure all relevant information is recorded in your work diaryAbout YouMinimum 6 months experience in a Front Office / Concierge / Porter / Hospitality / PR / Tour Desk environment (Essential)Current open Driver License / Automatic essential - Manual preferredHigher School Certificate or equivalent (Essential)Solid knowledge of Hamilton Islands products and services (Desirable)Previous experience in a 4-5 star hotel environment (Desirable)Excellent personal presentationExcellent communication and interpersonal skillsBe flexible in terms of shifts and rostersBe physically fit to assist with guest luggageWillingness to stay long term and develop his/her skill set in this fieldAbout UsPart of the Whitsundays and in the heart of the Great Barrier Reef, Hamilton Island is one of Australias most spectacular and sought-after holiday destinations. Surrounded by pristine white beaches, and a kaleidoscope of coral and marine life, the island boasts 4 resort options, over 20 different culinary options, a championship golf course, a luxury Yacht Club and of course the award winning qualia resort.Click ''Apply'' to be taken to our Hamilton Island Careers page www.hamiltonisland.com.au/careersHamilton Island is much more than a great place to work its an amazing career opportunity.Like us on Facebook: us on LinkedIn: www.linkedin.com/company/hamilton-island #J-18808-Ljbffr
Job Title
Concierge