Company DescriptionJoin the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country''s biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, were on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.About the Role:Were looking for passionate team members to support MyCar, one of Australias leading tyre and automotive service providers. In this role, youll help customers find the perfect tyres and book fitment appointments. Your day will involve:Asking the right questions to understand customers needsCoordinating with suppliers to ensure tyres are ready for customersBooking appointments at the nearest MyCar location that works best for our customersMyCar values their team and their customers, and we know youll feel that from day one!What You Need to Know:Position: Permanent full-timeTraining: First 12 weeks at our Docklands office, with support to help you shineSchedule: Rotating roster, Monday to Friday (8 am - 6:30 pm) and Saturday (8 am - 5:30 pm)Shifts: 7.6 hours, 5 days a weekWork Environment: Move to a hybrid model after training (must have a stable internet connection at home)Salary: Starting at $52,190 + super + performance incentivesAbout You:Were looking for someone who:Loves customer service and has a genuine interest in cars and the automotive industryIs a natural problem solver with a keen eye for detailCan juggle multiple tasks while maintaining great serviceThrives in a team environment and enjoys collaborating with othersIs flexible and open to learning new thingsWhy Join Us?Talk About Cars All Day: If you love cars, this is the perfect place for you!Supportive Team Culture: Join a fun, friendly environment where everyone is valuedExciting Rewards: Enjoy VIP event tickets, prizes, end-of-year parties, and our annual Ping Pong Tournament!Comprehensive Training: We provide all the training you need to get started, along with ongoing coaching for your growthReady to be part of something special? We cant wait to meet you!Why Youll Love Working with Us:#TSAWays: Join a unique culture thats all about growth, recognition, and fun!Career Growth: Climb the ladder with opportunities for internal progression.Great Training: Enjoy full training with ongoing coaching and development.Recognition: We celebrate our people with vibrant and rewarding programs.Supportive Team: Be part of a fun, friendly, and supportive team.Flexible Schedule: Experience a healthy work environment with a flexible schedule.Awesome Perks: Get loyalty perks and a Christmas gift that''ll make your day!TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples. We recognize and value the unique skills, perspectives, and experiences Indigenous applicants bring to our organization.If you are an Indigenous candidate and would like support with your application, please contact tsatalent@tsagroup.com.au for assistance.Apply now and start an exciting journey with us!Stay vigilant against fraudulent job offers: We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to tsatalent@tsagroup.com.au. #J-18808-Ljbffr
Job Title
Booking consultant - MyCar