1 day ago Be among the first 25 applicantsDirect message the job poster from Chambers Russell LawyersHuman Resources Leader | Talent Acquisition Leadership | HR Project Management | EVP & Employer Branding Strategy | Process Improvement | Vendor ManagementThe Front of House/Office Manager role is a senior role in the administration function at Chambers Russell Lawyers. This role is responsible for providing operational support to the growing Queensland team across 2 offices, acting as an integral member of the local Queensland team, a Queensland-dedicated member of the national CRL Operations team, and as a representative of the firm to office visitors, firm clients, and local suppliers.The role involves managing reception and local office processes in line with national standards, and includes effective office and reception management, onboarding and offboarding support for employees, business development event support and coordination, and supplier and stock management for our 2 Queensland offices: our main office at Robina on the Gold Coast, and our office in Brisbane.Main Duties:Reception CoordinationOverseeing the reception function;Diary management (including scheduling in the CRL calendar);Booking conferences, meeting rooms, and other appointments;Arranging catering and coffee service for meetings and seminars;Ensuring phones are diverted for relevant staff working from home or on leave;Managing incoming correspondence (eservice, info, faxes);Assisting with the archiving process;Implementing and maintaining office policies and procedures;Ordering business cards;Ad-hoc administrative tasks from lawyers and other staff.Office MaintenanceOverseeing office maintenance, liaising with vendors, service providers, and landlords;Ensuring all supplier orders are made correctly;Ensuring stock levels are maintained;Maintaining office areas (including kitchen, office furniture, meeting rooms);Ensuring compliance with health and safety regulations;Managing the service portal;Setting up workstations and hot desks.Staff & HR SupportAssisting with onboarding new employees, ensuring they have the necessary equipment and resources;Supporting HR functions such as maintaining employee records, coordinating training sessions, and handling general staff queries;Reporting and communicating on office attendance.Business Development SupportAssisting with arranging and coordinating the execution of Queensland business development activities and events that are part of the national BD calendar, such as education sessions, seminars, and other initiatives.Skills, Knowledge & Experience:Minimum three years previous experience in administration, reception, or office management;Excellent attention to detail;Strong verbal and written communication skills;Able to communicate with others in a warm and helpful manner while building credibility and rapport;Well-developed time management skills, with an ability to manage multiple projects simultaneously and flexibly respond to changing priorities;A willingness to learn, positive approach, and strong initiative;A capacity to maintain focus on the desired outcome of any project;Proficiency in the MS Office suite;Commitment to upholding the firms values: integrity, humility, zeal, growth collaboration, and excellence.Please apply with an updated CV.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionAdministrativeIndustriesLaw Practice #J-18808-Ljbffr
Job Title
Front of House/Office Manager