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Job Title


Field Service Technician


Company : Nuvei Corp


Location : Melbourne, Victoria


Created : 2025-03-22


Job Type : Full Time


Job Description

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei''s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.At Nuvei, we live our core values, and we thrive on solving complex problems. Were dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!Your Mission:Were searching for a Field Services Technician to join our nationwide team of Technicians responsible for traveling to our clients sites and providing technical and training support for all things related to our terminals.We need an experienced POS/EFTPOS Technician. If you are someone who enjoys field service and who shares our commitment to getting the job done, whatever it takes we will love to have you.ResponsibilitiesInstalling, upgrading, replacing, and de-installing EFTPOS terminals at merchant sitesProvide on-site training to merchantsManaging and retaining relationships with existing clientsMerchant support, field tech support, terminal moves & changesPlanning and coordinating terminal rolloutsManaging stock levelsStaging and checking terminal configurations pre-roll out and installAssisting with the management of assets, and organizing the return shipping of terminals to head office or third party vendors. Qualifications:Customer support experience, and an ability to inspire confidence in our customersComputer or Point of Sale (POS) troubleshooting experienceExcellent interpersonal and communication skillsPC or EFTPOS installation/repair experienceAbility to multi-task and manage competing demands on timeA full current Australian driver''s license MustBenefitsFlexible working arrangements, with a hybrid office and home setup;A dynamic, inclusive, and supportive work environment fostering collaboration, innovation, and creativity;Opportunities for career growth, with a focus on internal promotions and employee development;A global bonus plan recognizing contributions across the organization;Volunteering programs that allow you to make an impact in the community;Employee recognition and reward programs acknowledge outstanding performance.Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when theyre empowered to be their true, authentic selves. So, please come as you are. We cant wait to meet you. #J-18808-Ljbffr