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Job Title


HR Services Coordinator


Company : Royal Childrens Hospital (RCH)


Location : Melbourne, Australia


Created : 2025-04-05


Job Type : Full Time


Job Description

The Royal Childrens Hospitals (RCH) Vision is A world where all kids thrive.RCH is a cornerstone member of the Melbourne Childrens Campus, partnering with Murdoch Childrens Research Institute, The University of Melbourne Department of Paediatrics and The Royal Childrens Hospital Foundation.RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.Work for Australia''s leading Children''s HospitalFriendly and supportive HR team environmentFull Time ongoing positionAbout the RoleThe role is responsible for acting as a first responder to employee and manager queries relating to HR processes and systems. As a central, and often first point of contact for new employees, this role is crucial to the delivery of a professional, responsive and customerfocused service. All HR administration is undertaken as part of a team approach to workload management. The role also acts as a triage point for escalation of issues to HR Advisors or Partners. Attention to detail and a tenacity to follow through is central to the successful fulfilment of this role.As part of the HR Services Team, you will be responsible for:On-boarding of new starters including ensuring all relevant checks have been undertaken and processedHigh quality advice, guidance and support for employees and line managers on the correct usage of HR systems and processesExceptional customer service experiences through efficient evaluation, closure and/or escalation of all queries and adviceProviding timely and accurate scheduled and ad hoc reporting to HR and line managementAdministration of non-automated HR processes such as parental leave and honourary appointmentsEnsuring accuracy and integrity of data by working with HR advisors and Payroll Systems AdministratorYour skills and experience:A minimum of 2-3 years experience in a similar role is desirablePrevious experience in workplace relations and/or HR generalist rolesExperience in the use of SAP applications (SuccessFactors)Classification for this position will range from AO31 - AO35 (base salary $74,448.40 - $82,305 per annum, plus superannuation). To view the position description, please click here.What we offer:Salary Packaging Increase your take home pay!Culture of continuous improvementFor more information about this position please contact Chantelle Chagnon, HR Services Team Leader Ph: 03 9345 4466 Email: chantelle.chagnon@rch.org.auWhy work at the RCH?RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community, and people with disabilities.It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Childrens Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement; it is a requirement of the RCH to collect, record and hold vaccination information.It is also a requirement of your employment that you comply with any direction given by The Royal Childrens Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.Are you ready to join our team?Apply online by clicking on the Apply button. #J-18808-Ljbffr