About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families, and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits, and employee experience by watching this video!About the roleRAQ are excited to announce that we are now accepting applications for a permanent full-time position as Local Service Manager (Team Leader), providing support across our Central Queensland venues. This role has the flexibility to operate from either our Mackay or Rockhampton venues. If youre a passionate clinical leader ready to make a significant impact in the lives of others, we want to hear from you!We are seeking a dynamic team leader to oversee our front-line service delivery. In this crucial role, you will provide expert leadership and support to our clinical practitioners, ensuring the highest standards of care for our clients. You''ll be responsible for case management, clinical decision-making, duty of care issues, and performance management, while also stepping in to provide operational support for our Regional Manager''s when required.About youTo be successful in this position, you have:Undergraduate qualification in Social or Behavioural Sciences.Substantial experience in providing case management, consultation, and support to clinical practitioners.Experience managing a team including performance management, monitoring and review.Experience in client service delivery including but not limited to; complex case management, assessment, intake and risk screening, case planning, case reviews, co-service delivery and critical incident response.A strong understanding of Family Law, and counselling or family dispute resolution.We Can Offer YouThe salary is being offered between $105,000.00 to $118,000.00 per annum, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:A healthy work-life balance; Were proud of our supportive and flexible culture. In this role, youll gain invaluable skills and experience that can help you build a solid foundation for your career, around a fantastic community.Additional annual leave over the Christmas period, annual leave loading and study leave.Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.Paid parental leave and additional benefits such as medical insurance discounts.How to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now!Please note that we will be reviewing applications as theyre received, so we encourage you to submit your application now!Applications close Sunday 9 February 2025 #J-18808-Ljbffr
Job Title
Team Leader