AU EmploymentAlert | General Manager
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Job Title


General Manager


Company : Pilbara Commercial Laundry Service


Location : Port Hedland, Western Australia


Created : 2025-02-18


Job Type : Full Time


Job Description

About UsRBO Group is a diversified investment and services organisation, acting as the group equity entity for a portfolio of businesses across Automotive, Marine, Resources, and Facilities Management sectors.PCLS is one of RBO Groups key entities, providing critical laundry services to the Pilbara region. Serving a diverse clienteleincluding mining, commercial, and industrial sectorsPCLS is dedicated to delivering high-quality services with a focus on efficiency, reliability, and community engagement.About the RoleWe are seeking an experienced and dynamic General Manager to lead the operations of Pilbara Commercial Laundry Service. Based in Port Hedland, this role requires a hands-on leader who thrives in a fast-paced environment and is strategic yet operational.As General Manager, you will be responsible for overseeing the entire business, leading a team, and ensuring that high service standards are maintained. Your role will be pivotal in building relationships with local businesses, managing operational efficiencies, and driving business growth.Given the nature of the role, flexibility around work hours is essential, with early morning starts often required to ensure smooth operations and business success.This is an excellent opportunity for someone with strong leadership skills, a passion for community engagement, and the ability to work in a remote environment.Key ResponsibilitiesLeadership & ManagementOversee all aspects of PCLS operations, including staffing, service delivery, and financial performance.Lead, mentor, and develop a high-performing team.Take a hands-on approach to daily operations, providing support where needed.Foster a positive workplace culture that promotes teamwork, accountability, and continuous improvement.Client & Community EngagementAct as a key representative of PCLS within the Port Hedland community.Develop and maintain strong relationships with local businesses and stakeholders.Drive customer satisfaction by ensuring service reliability and proactive communication.Identify opportunities for business growth and client expansion.Operational ExcellenceEnsure efficient day-to-day operations, meeting client deadlines and quality expectations.Manage staff scheduling, equipment maintenance, and logistics to optimise performance.Identify operational improvements to increase productivity and reduce downtime.Financial & Business ManagementDevelop and manage budgets, ensuring financial sustainability.Track key financial metrics such as revenue, expenses, and profit margins.Implement cost-saving strategies to improve profitability.Report on financial performance to senior management.Compliance & Risk ManagementEnsure compliance with industry regulations and workplace safety standards.Oversee risk management practices to protect employees and assets.Work closely with HR and legal teams to manage employment-related processes.Workforce DevelopmentRecruit, train, and retain top talent.Support employee development through training programs and mentoring.Promote an inclusive and positive work environment.Who We Are Looking ForA proven leader with experience in operations management, logistics, or industrial services.A results-driven individual with strong business acumen and experience managing budgets.Someone with exceptional people management skills who enjoys leading and developing teams.A hands-on operator who can balance strategic thinking with day-to-day operations.Someone adaptable to working in a remote location, demonstrating resilience and problem-solving skills.A community-minded individual who thrives on relationship-building and customer service excellence.Benefits & What We OfferCompetitive salary + superannuationProfit-sharing opportunities, based on business performanceCareer progression within RBO Group, with pathways to senior leadership rolesRelocation assistance or accommodation support where applicableA strong, community-focused company cultureReady for Your Next Step or a New Challenge?Whether you are an experienced General Manager looking to diversify your career path or a high-performing Operations Manager, Regional Manager, or similar professional ready to take the next step, we want to hear from you. If you have proven leadership skills, strong operational expertise, and the ability to drive business performance, this role offers the opportunity to make a significant impact in a fast-growing, community-focused business. This position is perfect for a seasoned GM looking for a new challenge in a different industry or region, or for an emerging leader ready to step up into a GM role and lead an entire business operation.How to ApplyIf you are a driven and hands-on leader ready for this exciting challenge, wed love to hear from you.Submit your resume and a cover letter detailing your relevant experience and why youre the perfect fit for this role.Join UsBe part of a growing business that values leadership, innovation, and community. This is a unique chance to lead a well-established business in the Pilbara, working alongside a team committed to operational excellence and strong customer relationships.Know someone who would be perfect for this job? Tag them below!#NowHiring #LaundryJobs #PortHedlandJobs #CommercialLaundry #JobOpportunity #Pilbarajobs #RBOGroupApply today and become a key part of our journey! #J-18808-Ljbffr