At Little Snappers Swim Schools, were passionate about delivering high-quality swimming education in a supportive, professional, and fun environment. Our leadership team prioritises staff well-being, provides clear direction, and fosters a workplace culture where you can thrive.Program Manager Little Snappers Swim SchoolWe are looking for a motivated and organised Program Manager to oversee the day-to-day performance of our swim program, ensuring we meet the highest industry standards. If youre a natural leader with a passion for swimming, training, and customer experience, we want you on our team!Why Join Us?Competitive pay ratesCareer growth opportunities in training, leadership, and operationsFlexible positions casual, part-time, and full-timeLocations in Berrinba, Yarrabilba, Moorooka, Highland Park & Greenbank (coming soon)Staff perks, including discounted swimming lessons for family membersReward programs & bonuses for performance and milestonesA dynamic, supportive workplace that values teamwork and respectAbout the RoleAs Program Manager, you will play a key role in maintaining program excellence, staff performance, and strong client relationships. Your responsibilities will include:Leading and supporting swim instructors training, development, and performanceActing as the bridge between instructors and parents ensuring clear communication and fostering strong client relationshipsIntroducing first-time students to the program guiding parents through class placement and making adjustments as neededManaging daily operations overseeing attendance, class bookings, and instructor schedulingMonitoring student progress ensuring assessments and level advancements are done correctlySupporting customer service during peak times assisting families and ensuring a great experienceEngaging with the community promoting our programs to schools and childcare centresWho Were Looking ForA strong leader with experience as a Learn to Swim InstructorA great communicator who enjoys working with children and parentsDetail-oriented, organised, and tech-savvySomeone who thrives in a team environment and is passionate about training and developing othersAligned with our core values: Child-Centric, Integrity, Growth, Inclusivity, and SafetyQualifications RequiredAustSwim Teacher of Swimming and Water Safety (TSW) or Swim Australia Teacher (SAT)AustSwim Teacher of Infant & Preschool Aquatics (INF) or Swim Australia Teacher of Babies & Toddlers (B&T)Current First Aid & CPR CertificationPositive Notice Blue CardCompletion of Little Snappers Swim School Induction Training (provided for successful candidates)Join Our Team!We value solution-minded individuals who prioritise the customer experience and create a positive learning environment. At Little Snappers, youre more than just a team memberyoure part of a family.Apply now by submitting your resume and cover letter to careers@littlesnappers.com.au.Make a splash in your career with Little Snappers!Seniority levelMid-Senior levelEmployment typeFull-timeJob functionProject Management and Information TechnologyIndustriesEducation Administration Programs #J-18808-Ljbffr
Job Title
Program Manager Little Snappers Swim School