AU EmploymentAlert | Technical Support Engineer - UX
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Job Title


Technical Support Engineer - UX


Company : Salt


Location : Sydney, New South Wales


Created : 2025-02-17


Job Type : Full Time


Job Description

Get AI-powered advice on this job and more exclusive features.This range is provided by Salt. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Senior Consultant - Talent Acquisition - Technology at SaltTechnical Support Engineer - UX/Frontend Fortune 500 cloud based blue chip organization 12 months contract opportunity - with a high potential to go permanent Offering: $450/day including super Location: Sydney CBD - Hybrid work ArrangementsAbout the role:You will be responsible for managing and resolving challenging issues for ServiceNow platform partners and customers. This includes developing subject matter expertise within the customer support department and collaborating with other team members in the various technologies.Skills:Demonstrated ability to troubleshoot the most difficult technical issuesDemonstrated creative problem-solving approach and strong analytical skillsMust be proficient with analyzing log files and standard debugging concepts.Ability to work with high-value customer administrators and developersMust have knowledge of and experience in incident, problem, and change management as well as knowledgebase management, defect & escalation management.Working knowledge of the components in a web applications stackQualifications:Bachelors or higher in Computer Information Systems or equivalent experience in a related field2+ years'' of Technical support or Application support experienceExcellent written and verbal communication skills in English - with the ability to clearly articulate solutions to complex technical problemsProven troubleshooting experienceNice to have:Strong experience working in Java or similar backend programming languageExperience and understanding of Object-Oriented DesignExperience with relational databases such as MySQL, OracleFamiliarity with Linux, UNIX or other OSTo apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or you may send through a copy of your latest CV to rsharma@welovesalt.com for a confidential discussion.Seniority levelAssociateEmployment typeContractJob functionInformation TechnologyStaffing and Recruiting and Information Services #J-18808-Ljbffr