Sign up for our job alert to be informed about our latest job opportunities.Job no: 494177Work type: Casual, Max termLocation: GlenfieldCategories: Customer LiaisonThroughout your career, you have become no stranger to working in a fast-paced environment where no two days are the same. You come with a fantastic skill set that includes verbal and written communication, strong administration, and sound IT knowledge with the ability to pick up and navigate different software and applications.We are a not-for-profit organisation, but more importantly, we are like one big family and treat each of our residents, families, and team members with the same levels of passion, care, and respect.We hope you will join our fantastic Whiddon family in our Customer Liaison Team, based in Glenfield, on a 12-month fixed-term contract (full-time) or on a casual basis, working Monday to Friday between 6 AM and 6 PM.As a Scheduling Officer, your role will include:Scheduling of Community Care clientsManaging shared inboxes and phone callsMaintaining and adjusting the roster as requiredData entry and record keepingWorking towards KPIsWHAT WE OFFERAt Whiddon, we provide our people with benefits that will enhance their experience and provide them with things they actually want and will use. Our benefits are centred around Five Pillars mind, body, financial, social and career.Comprehensive leave options to support you in mind and body (Permanent employees)5 weeks Annual Leave (or the option to cash out Annual Leave)Access to Long Service Leave after 5 years12 weeks paid Parental LeaveUp to 5 days paid Fertility LeaveUp to 3 days paid Community Service Leave each yearUp to 4 days paid Compassionate LeaveExtra public holiday per year with Frank Whiddon DayEmployee Assistance Program for when you need extra supportSalary Packaging options so you can keep more of your payQuarterly gifts, including cost of living vouchers, ACE Day, Christmas gifting, and other ad-hoc gifts from time to time.Access to retail benefits and perks, including great discounts, and passes to the cinema, tickets to concerts or sports events, food vouchers, and more!Employee Referral Program. Get paid up to $500 to refer our next Whiddon star.Learning, learning, learning. Whiddon Scholarships Programs, Leadership Development Programs, Traineeships, and more we want to support your educational journey!Get recognised for your great work! Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night and more.Recognition for successfully completing your probation period.Locations across NSW and QLD. If you need to relocate or wish to transfer between our Homes.HOW TO APPLYTo apply for this position, please submit a copy of your resume addressing the above criteria. To find out more about this position and the benefits of a career at Whiddon, please visit our website here.Advertised: 13 Feb 2025Applications close: 13 Mar 2025 #J-18808-Ljbffr
Job Title
Customer Liaison Officer (Scheduling)