Company DescriptionEmbark on a journey of luxury and excellence with Sydneys iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.We have just recently undergone a complete transformation, enhancing all the hotel facilities including many new exciting venues to continue delivering an outstanding luxury service to our guests. We''re on a mission to provide an all-encompassing experience where entertainment, leisure, dining, conferencing and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.We''re setting new standards in the Australian hospitality scene with an increased workforce as we now look for a new Housekeeping Supervisor to be part of the Rebirth of a Sydney Icon with us!Job DescriptionThis position is responsible for ensuring the efficient and cost-effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures.Ensure the security of guest rooms and keys.Assist the Assistant/Executive Housekeeper in the daily checking of bedrooms and designated team member areas to maintain standards.Ensure the safe storage, issue and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.Be competent in the running of the hire and clean laundry operation and ensure the cost-effective use of linen and assist with inventories as requested by the Assistant/Executive Housekeeper.Ensure the correct handling of guest laundry and lost property.Liaise with Front Office and Maintenance regarding ready rooms ensuring guest requirements are met.Respond to special requests with a sense of urgency.Ensure VIP rooms have correct amenities as requested by Front Office.Assist with preparation of rosters, ensuring that suitable and cost-effective employee levels are maintained at all times. Rosters to be authorised by the appropriate department head.QualificationsMinimum of 2 years supervisory experience in a similar Hospitality environment, with supervisory qualifications desirable.Good working knowledge of Microsoft Outlook, Microsoft Office and Opera.Good written and spoken English.Please note that full Australian Working Rights are required for this role.Additional InformationJoining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more from Day 1. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel''s future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply! #J-18808-Ljbffr
Job Title
Housekeeping Supervisor