Job Title: Service Desk AnalystWork TypeFull TimeLocationHomebush West, AustraliaCategoriesInformation TechnologyJob No: 565469About the CompanyAs Australias largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman has been a part of almost every Australians shopping experience. Whether getting the latest electronic gadgets or furnishing your first home, Harvey Norman is the place where you can shop with confidence.About the RoleJoin our growing Information Technology team as we undertake a significant and challenging program of work focused on progressing our online capabilities. You will lead and manage projects to successful completion, ensuring they stay within the agreed scope, budget, and schedule, all while adhering to the Project Delivery Frameworks quality standards.Responsibilities include:Act as the strategic liaison, aligning business, IT, various technology work streams, and external suppliers.Create and manage comprehensive resource and budget plans to ensure the project is completed on time and within budget.Manage schedules, risks, and issues using standard project management tools.Provide project updates and reports at regular intervals.Prepare for and lead monthly steering committee meetings with senior stakeholders.Manage communication with stakeholders at all levels of the business and facilitate workshops.Create business cases required to deliver the recommended solutions.Manage multiple projects concurrently.About YouYou will be an experienced Project Manager with extensive eCommerce domain experience and a proven track record delivering key business and technology projects on time and within budget. You will have a solid understanding of retail systems, including payment gateways, inventory, and order management.Required Qualifications:Extensive experience working in a structured project delivery environment.A sound understanding of website development lifecycles and operations.Proven ability to manage large, complex projects with multiple work streams.Experience in issue and risk management, formal status reporting, and Steering Committee facilitation.Exceptional attention to detail with a proven ability to estimate project budgets.Ability to partner effectively with the business to ensure outcomes meet business requirements.Knowledge of procurement processes (RFP/RFQ).Experience in working with external vendors.This Opportunity Will Provide:Salary packaging and novated leasing options for eligible employees.Professional development and career progression.Experience working with an iconic Australian brand.A supportive team environment that celebrates diversity and promotes work-life balance.Opportunities to make discounted purchases on a great range of products and services.Application Instructions:Apply now to be considered for this position. Please note that only people with the right to work in Australia should apply.Advertised: 06 Feb 2025 AUS Eastern Daylight Time #J-18808-Ljbffr
Job Title
Senior Project Manager (eCommerce)