About usSouthern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.About the opportunitySouthern Cross Analytical Research Services (SCARS) provides commercial and research analytical services through its two key teams, the Environmental Analysis Laboratory (EAL) and the Analytical Research Laboratory (ARL).We are seeking a detail-oriented Sample Receipt/Administrative Assistant to provide high-quality administrative and client support in the Environmental Analysis Laboratory. In this role, you will:Be the first point of contact for incoming commercial and research environmental samples.Enter client, sample and analysis data into the Laboratory Information Management System (LIMS).Liaise with external laboratories regarding subcontracted sample analysis and results.Provide client support, assisting with a high volume of phone and email enquiries and escalating where appropriate.Assist with preparation, labelling and packaging of samples for transport to external laboratories.Work collegially with laboratory staff to ensure clear lines of communication.About youYou will thrive in a fast-paced environment and enjoy working with accuracy and attention to detail. More specifically, you will have:Experience in general office administration with strong time management and organisational skills.Excellent customer service skills with the ability to respond to client enquiries in a professional and timely manner.Strong data entry and record-keeping skills, ensuring accuracy and confidentiality.Highly developed problem solving skills with great communication skills, both written and verbal.Salary and benefitsOur staff benefit from flexible work arrangements, including hybrid work models, generous parental and carers leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:Full-time, continuing (permanent).Located Lismore, NSW 2480.HEW Level 3. The base salary ranges from $65,762 - $71,756 per annum, plus 17% employers contribution to superannuation. The total remuneration package is up to $83,955.This position is open to current University staff members.Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting jobs@scu.edu.au.Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.Further informationAdditional information is available in the position description or by contacting:Name: Mr Graham Lancaster, Senior Manager, Commercial & Research OperationsClosing Date: 11.30pm AEDT, 26 February 2025Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the Universitys campuses are located.The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.We encourage applications from people with disability and will provide adjustments to the recruitment process upon request. #J-18808-Ljbffr
Job Title
Administrative Assistant