Position Number: 0061309Location: ParkvilleRole type: Full-time; ContinuingDepartment: Student and Scholarly ServicesSalary: UOM 5 $83,159 $95,518 p.a. plus 17% superAbout the RoleThe Disability Administrative Assistant provides high-quality administrative support to the Disability Services team, ensuring the efficient coordination of services for students. This role involves managing scheduling, monitoring the Disability Services inbox, liaising with Academic Support Workers, maintaining databases, and assisting with formatting study materials during peak periods. The position requires strong organisational skills, professionalism, and the ability to work flexibly in a dynamic environment while maintaining confidentiality and excellent customer service.Your responsibilities will include:Managing and triaging Disability Services shared mailbox and the enquiry management database.Independently managing day-to-day support in directing the casual workforce (Academic Support Worker program) with all key activities including shift allocation, recruitment planning, delivering training, and onboarding activities.Coordinating and managing Academic Support Worker scheduling and securing support as per standard operating procedure within short timeframes and with a high level of professionalism and attention to detail.Acting as primary liaison between registered students, casual workforce, and third-party agencies in relation to tangible supports, ensuring consideration of a variety of factors including student needs and workforce planning.Who we are looking forThe ideal candidate possesses strong written and verbal communication skills, attention to detail, and excellent interpersonal abilities. They can work both collaboratively and independently, demonstrating initiative, problem-solving, and negotiation skills to resolve enquiries effectively. With strong organisational skills, they can prioritise tasks, meet deadlines under pressure, and communicate sensitively and empathetically with diverse stakeholders while maintaining respect for colleagues.You will also have:Strong experience working as an administration assistant in an educational organisation or disability service or an equivalent combination of relevant experience and education/training.Excellent working knowledge of Microsoft programs including Teams, Microsoft Word, Excel, and Microsoft Outlook and use of databases.Ability to use digital platforms to collate and analyse data for reporting purposes.Candidates with lived experience of disability are strongly encouraged to apply.This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn''t have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.Your new team Student and Scholarly ServicesStudent and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.What we offer you!In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!Be yourselfThe University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.Join Us!If you feel this role is right for you, please apply with the following documents:ResumeCover Letter outlining your interest and experiencePlease note that you are not required to respond to the selection criteria in the Position Description.Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Walid via email at hr-careers@unimelb.edu.au , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.If you have any particular questions regarding the job please follow the contact details listed on the Position Description.Advertised: 11 Feb 2025 12:05 AM AUS Eastern Daylight Time #J-18808-Ljbffr
Job Title
Disability Administration Assistant