5 days ago Be among the first 25 applicantsDirect message the job poster from Langham Hospitality GroupHuman Resources Manager at The Langham, SydneyThe Langham, Sydney is now recruiting for a talented Assistant Manager- Banquet.About the CompanyThe Langham, Sydney is the city''s most exclusive harbourside address. Nestled in the city''s Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies. Guests enjoy sweeping western harbour views, and a tranquil yet convenient proximity to some of Sydney''s most iconic experiences. The Langham, Sydney invites our guests to experience elegance redefined at Sydney''s ultimate hotel experience of unsurpassed luxury and opulence.We are recognised for:Offering the city''s most luxurious hotel accommodationGastronomic mixology in our barWorld class offerings from our Pastry KitchenBeautiful, residential style event spacesSydney''s most renowned Day SpaOur stunning harbour-side location in The RocksBespoke local luxury experiencesAbout the roleLead the banquet team in the delivery of exceptional customer service consistent with the Langham Sydney service standards, policies, and procedures in order to maximize guest experience and satisfaction.Duties & ResponsibilitiesPrimaryTo be present on the floor for the majority of rostered shift assessing service standards and staffing requirements and coordinating the movement of manpower between areas as dictated by business levels.Provide input for Banquets strategy and for budget process.Monitor manpower planning/ colleague rostering, wages, stock control and food and beverage costs.Identify, address and resolve service issues as appropriate.Plan the weeks rostering, forecast and calculate the revenue and payroll of Food & Beverage business, report fortnightly to the Food and Beverage Manager.Assist with the recruitment, support and development of direct reports. Facilitate multi-skilling. Conduct regular appraisals and provide feedback to maximise performance.Develop and implement Local Standard Operating Procedures (LSOPs) in conjunction with the Food & Beverage Manager. Ensure colleagues are trained in and adhere to LSOPs.Ensure individual grooming and outlet/meeting room presentation standards are impeccable and in accordance with organisational policy and guidelines.Skill and ExperiencesDemonstrated experience in a similar role.Sound knowledge of food and wine.Strong knowledge of Banquets operations, food & beverage and service.Possess a high standard of professional grooming.Excellent time management and communication skills (written and oral).Ability to demonstrate a commitment to outstanding customer service.Well presented with exceptional communication skills.For positions in Australia RSA Certificate essential.In return for your specialised service to our guests, and dedication to the hotel, we will offer you:Complimentary Staff meals and LaundryDiscounts on dining and accommodationComplimentary nights at our overseas hotelsIf you want to work in a truly elegant environment with an engaged team that is committed to ''Knowing Our Guests and Building Great Memories'', CLICK APPLY NOW!Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesHospitality #J-18808-Ljbffr
Job Title
Assistant Manager- Banquet