Add expected salary to your profile for insightsAre you passionate about providing services to our clients and making a difference in their lives?Enjoy a stable work environment that genuinely offers a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well-being$33.41 - $36.46 per hour, plus generous salary packaging to increase your take home payAbout the roleThe Scheduling Assistant is responsible for ensuring the efficient and effective delivery of client services on a day-to-day basis by maintaining a well-functioning roster in collaboration with the Service Coordinator. Key tasks of this role include:Ensuring the roster is functioning effectively and complying with relevant legislation and organisational guidelines;Accounting for and assisting with unplanned leave, short notice service requests and assisting to solve other daily scheduling problems as they arise in peak periods;Responding to daily enquiries from Support Workers and clients regarding their service schedule;Providing a high-quality customer centred service in a prompt and effective manner.Core CompetenciesStrong communication skills, (both written and verbal)Ability to work in a high volume and fast paced work environmentDemonstrated problem solving skillsHigh level of customer serviceQualifications and ExperienceA relevant qualification or attained previous experience in the community service/customer service sectorPrevious scheduling experience (desired)Other RequirementsAbility to commence at 7am daily (desired)A current C or CA class Drivers license (QLD)The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.About CatholicCareCatholicCare (formerly CentacareCQ) is a large, vibrant and well-respected not-for-profit organisation providing services across the Catholic Diocese of Rockhampton. Our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice. CatholicCare is proud to deliver services and employ our people regardless of religion, background, or beliefs.As a valued employee of CatholicCare, you will join a diverse and innovative team of more than 300 staff. Supported by quality leadership, you will proudly deliver services to make a difference in the lives of a wide range of people across our local community. You will also enjoy:A supportive work-life balanceA stable employer with a strong, values-driven cultureOngoing training and development opportunitiesEmployee benefits across a range of product discounts and wellness contentAccess to our Employee Assistance ProgramGenerous salary packaging options of up to $15,900 to increase your take home payWhat to Do NextTo apply for this position, please submit the following documents:Your current resumeA cover letter clearly addressing the key aspects and requirements of the roleIf this Scheduling Assistant role sounds like you, an opportunity awaits today to join the Rockhampton team, where you can support and help others. Apply today for a career that changes lives! #J-18808-Ljbffr
Job Title
Scheduling Assistant - Rockhampton