NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.RESPONSIBILITIESSummarize data in tables, charts, and graphsAnalyze and interpret sales data and consumer data + One NielsenIQ portfolio dataDeliver final reports and presentations (category overview as well as issue-based) building a story and final recommendationsReview data for errors and inconsistenciesUse internal tools and data sourcesFollow and fully own Center of Excellence (COE) ways of the working process, manage Clients''/Client Business Partners (CBPs'') expectationsInteract with client staff on routine issuesLead client meetings and presentations over the phone and in-personIndependently discuss analysis design to best answer client questions with CBP/clientDiscuss design and calculate the Quantified Business OpportunityDrive time/cost-effectiveness on the projectRun meta-analysis/cross COE projects to increase the teams expertise and visibilityMentor junior team members as well as provide guidance to peersSupport meeting the COE objectives as a wholeInspire peers and co-workersIdentify sales opportunities at client and pass to CBPQualificationsBachelors Degree from reputable UniversitiesMinimum 2-3 years of working experience in the marketing research industryStrong business and financial acumen (including business environment and client) with excellent analytical skillsUnderstanding of growth and brand strategyStrong communication skills & presentation skills, able to interpret numbers or data by storytelling techniquesAbility to work independently and comfortable working in a digitally enabled environmentStrong Organizational & interpersonal skillsGood client service skills and able to communicate and write effectively in English and Bahasa IndonesiaKnowledge of Microsoft Office and Google ToolsBasic knowledge in statistics would be an added advantageAdditional InformationFlexible working environmentVolunteer time offAbout NIQNIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population.For more information, visit NIQ.comOur commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: NIQ News Center #J-18808-Ljbffr
Job Title
Industry Insights Omnishopper