Customer Service Representative - Batemans Bay, Moruya and Narooma162319Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc)Batemans BayStart your banking career with a community minded and trusted bankCasual ($39.27 per hr) - Mon to FriBanking experience not required, excellent training providedSupportive team environment with great career pathwaysAn ideal opportunity for enthusiastic school leavers with customer service experience or anyone looking to start a rewarding career in Banking. As a Customer Service Representative, you will join our Batemans Bay, Moruya and Narooma teams in providing great service and support to IMB Customers in relation to their financial needs.The RoleHaving conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platforms, cash handling and balancingWorking with your Manager and team to collectively achieve the branch goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carrying out administrative dutiesAs this is a casual role, hours will vary from week to week.The PersonExperience in sales and service, preferably in retail, banking or hospitality industriesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamA current NSW drivers'' license and the willingness to travel to branches within the region as required for training or staff relief purposes.The IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMBs purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award-winning and growing organisation, weve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.At IMB, we are dedicated to providing our people with a supportive and rewarding work environment and we offer a range of benefits including:A supportive culture that actively promotes inclusion and the wellbeing of our employeesCompetitive remunerationProduct concessionsPaid parental leavePurchase leave optionsStudy assistanceGenuine investment in your learning and professional growth.To apply, follow the prompts. Applications close February 28, 2025. For further information contact Sandra White, Branch Manager - sandra.white@imb.com.au. Please note that email applications are unable to be accepted. #J-18808-Ljbffr
Job Title
Customer Service Representative - Batemans Bay, Moruya and Narooma