About our TeamRX Global is a leading company dedicated to building year-round communities with shared passions and purpose, fostering continuous growth for businesses and individuals. Our expertise lies in organizing high-profile events, conferences, and exhibitions across various industries, uniting communities to learn, inspire, and conduct business.About the RoleAn exciting opportunity has arisen to join us as an Event Coordinator / Customer Service/Administrative Specialist at RX (Reed Exhibitions) within our passionate Event Production and Operations team, reporting into our Senior Event Producer.This is a Permanent role to be based from our head office in Chatswood, Sydney with a combination of working from home to suit your work-life balance!This role encounters a high volume of customer care; it is fast-paced with many deadlines and multiple tasks happening simultaneously. Someone who thrives under pressure but also has the capability to work calmly and professionally would be successful in this role and in this industry. We are also open to someone who does not have an Events background but has strong customer service, administrative, and organizational skills!ResponsibilitiesManaging event schedules, critical paths, and run sheets.Creating and managing overall exhibitor manuals.Providing customer service and communication with exhibitors, visitors, speakers, and internal functional teams.Organizing associated functions including feature areas, briefings, social events, seminars, and meetings.Providing onsite and pre-show support in various roles.Regularly updating and keeping the Master Spreadsheet up to date.Assisting in other administrative tasks as required.Producing event guides and other show collateral.RequirementsPossess substantial administration and customer support expertise, along with a solid understanding of business principles.Event background is nice to have. Other related experiences/industries include Customer Service, administration/receptionist, and Hospitality.Have a can-do attitude with a flexible and adaptive approach to any situation.Maintain high attention to detail and work efficiently within tight deadlines while staying organized.Possess well-developed oral and written communication skills.Customer Service experience is a must, with the ability to deal with challenging or demanding customers.Work in a way that works for youWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Discounted Health plan rate and Optical Assistance.Life assurance and income protection.Option to buy additional Annual Leave days.Employee Assistance Program.Flexible working arrangements.Benefits for you and your family.Access to learning and development resources.To learn more about opportunities with Reed Exhibitions (RX) or RELX Global, join us here:If you''re looking to grow your career in events, customer service, or administration, apply today! #J-18808-Ljbffr
Job Title
Event Director