Job Summary:THE TEAMThe Ticketmaster Pricing and Revenue team is responsible for generating additional revenue opportunities for our clients. A growing part of the Ticketmaster business, the team is constantly looking to expand on the current suite of revenue-generating products, along with working closely with our colleagues from across the world to constantly seek best practices and continue to be the leaders in our industry.THE JOBThe Pricing Operations Lead is responsible for supporting the operational functions for all pricing products, including Platinum and Pricemaster. The Pricing Operations Lead will also develop a strong understanding of dynamic/market pricing across all other industries.This role will involve supporting Ticketmasters pricing and revenue products to achieve their sales targets and pushing them when theyre not. The Pricing Operations Lead will be responsible for onboarding and supporting new clients, while working across all internal teams to deliver a seamless and efficient operational service.The Pricing Operations Lead will report to the GM Pricing and Revenue, however will also have a very close working relationship with the Pricing Strategy Manager.WHAT YOU WILL BE DOINGDevelop a deep knowledge across all Ticketmaster platformsDemonstrate a desire to learn general dynamic pricing principlesProvide analysis and rich insight into sales trends and performance and make recommendations on future sales directionConduct regular product-specific calls with international markets, discussing operational efficiencies and best practicesCompile monthly reporting updates for the Senior Leadership GroupMaintain interest across dynamic pricing trends both within and outside of the industryDevelop ideas on how we can grow, or better the way we are currently operating whether that be with current products we are already selling, or completely new business opportunitiesManage roadmap and business cases for all developments needed within the ancillary channel, ensuring that priorities are in line with revenue potentialProvide ad-hoc functional support to internal Ticketmaster teams such as Customer Service, Marketing and Client ManagementProvide dedicated service to clients such as venues, promoters, sporting clubs and producers to ensure a positive operational experienceWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Commercial sensibility and Business AcumenPrior experience in Ticketing is preferredStrong communication skills, both verbal and writtenAbility to analyse data trends and take swift action based on findingsDemonstrate capacity to work effectively on an individual basis and within a team frameworkAbility to handle multiple projects, meet deadlines and achieve objectivesSuperior attention to detailAbility to maintain a professional business imageYOU (BEHAVIOURAL SKILLS)This role requires a self-starter who is equally driven by generating new business but also owning the operational elements of that business. You must be willing to learn all facets of the Ticketmaster business and respect the impacts various decisions have on other departments.The key to successful performance in this role is to demonstrate an ability to juggle multiple tasks at once, being able to pivot quickly from a focus on sales to operations and to openly communicate with all stakeholders.EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.CULTUREWe have a Fan First mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the Fan you will be part of a culture that supports and enriches the fan experience. Your work, our passion delivering world-class experiences Fan First. #J-18808-Ljbffr
Job Title
Pricing Operations Lead