Intralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Field Service Technician to provide conveyor belt splicing support, training, troubleshooting & resolve (warranty) issues in APAC. The ideal candidate is enthusiastic, self-managed, flexible, service-oriented and possesses strong integrity and professionalism. Significant travel is required, mainly within Australia & New Zealand.Key Responsibilities:Customer Site Visits:Travel across Australia to perform planned installations of new belting, health checks, and audits.Troubleshooting:Actively participate in troubleshooting calls, supporting the Services team to develop effective action plans to resolve customer issues promptly.Training:Conduct onsite and remote maintenance training for customers on Intralox products.Reporting:Prepare troubleshooting and visit reports in a timely manner.Product Testing:Perform in-house product testing for customers and prepare test reports and videos.Maintenance:Keep the test shop, tools, and equipment in optimal working condition and always looking presentable.Demonstrations:Prepare demonstration equipment, including setup and dismantling, for tradeshows and in-house displays.Safety:Demonstrate and prioritize safety for self and others in all actions and activities. Maintain a general understanding of health and safety legislation.Teamwork:Ability to work independently, unsupervised, and as part of a team.Qualifications:Mechanical Trade Qualifications:Minimum of a Certificate IV in Mechanical Engineering, or over 2 years of post-trade experience with demonstrated competency in working with conveyors in an FMCG environment.Communication Skills:Strong customer service focus with the ability to build relationships. Clear and effective written and verbal communication skills are essential, along with the ability to handle high-pressure situations.Computer Literacy:Proficient in MS Office applications. Basic skills in AutoCAD 2D for reading drawings and understanding layouts are advantageous.Drivers License:A valid drivers license is required for regular travel to interstate customer sites and occasionally to New Zealand. While a forklift and scissor lift license are desirable, they are not essential.Enthusiasm and Willingness:Willingness to learn, ability to attend service calls, and availability for on-call work as needed. Some weekend work is involved. #J-18808-Ljbffr
Job Title
Executive Assistant