Operations Manager: Multi-Site Dental Clinics (Sydney, Melbourne, Brisbane)Lead. Optimise. Grow.Are you an experienced Dental Practice Manager/Operations Manager ready to take the next step in your career? We''re looking for an Operations Manager to oversee our current eight Dental 99 clinics across Sydney, Melbourne, and Brisbane, driving operational excellence and ensuring high-quality patient care while preparing for planned growth and new clinic openings.About UsThe Dental Group includes the Dental Lounge, The Sydney Implant Institute and Dental 99. We believe that exceptional dental care starts with a well-run practice. We are committed to providing top-tier dental services, driven by innovation and patient care. We pride ourselves on fostering a culture of collaboration, respect, and continuous improvement. Our practice is equipped with the latest technology, and our dedicated team is passionate about making a difference in our patients'' lives.This is a hands-on leadership role where you''ll be responsible for strategic growth, financial performance, team leadership, compliance, and patient experience. If you thrive in a fast-paced environment, love improving processes, and have a passion for operational efficiency in the dental industrythis is the opportunity for you!What You''ll Be Doing:Business Strategy & PerformanceDevelop and execute business strategies to meet company KPIs and growth objectivesMonitor and analyse clinic performance, identifying areas for improvementOversee financial management, budgeting, cost control, and revenue optimisationOperations & Team LeadershipLead, mentor, and develop clinic managers and senior staffEnsure smooth day-to-day operations across all locations, maintaining high clinical and customer service standardsImprove processes and identify opportunities for greater efficiencyConduct daily huddles and performance reviews to drive team successFinancePlan and approve staff rostersManage and approve clinic consumables and equipment costs within budgetHuman Resources & ComplianceOversee onboarding, training, and retention of staffEnsure compliance with AHPRA, DHHS, practice accreditation, employment laws, and legal regulationsManage workplace employment relationsPatient Experience & MarketingMonitor patient feedback and implement service improvementsAct as the point of contact for escalated patient complaints and legal mattersWork closely with marketing partners to ensure a strong brand presence and ROIOversee internal marketing initiatives and maintain brand guidelinesWhy Join Us?Be part of a growing, high-performing dental groupLead a team of dedicated professionals delivering top-tier patient careEnjoy a dynamic and fast-paced environment with career growth opportunitiesRequirementsWhat We''re Looking For:Proven experience as a Multi-Site Operations Manager or Dental Practice ManagerStrong leadership and team management skillsAbility to manage financials, budgets, and performance reportingDeep understanding of dental or health care compliance, accreditation, and regulationsExcellent problem-solving, decision-making, and communication skillsAbility to travel between clinics as requiredIf you''re ready to take on a high-impact leadership role, apply now and help shape the future of Dental 99!BenefitsA competitive compensation package that includes performance-based bonusesA collaborative and supportive workplace atmosphereChances for career advancement and professional growthDiscounts for employees on dental services and treatmentsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionManagementIndustriesIT Services and IT Consulting #J-18808-Ljbffr
Job Title
Operations Manager: Multi-Site Dental Clinics (Sydney, Melbourne, Brisbane)