About Us Bridgit is a non-bank lender specialising in bridging loans. We fill a gap left open by traditional lenders by offering the only flexible and dependable product in the market. We use technology to revolutionise the bridging loan experience and provide a solution fit for the expectation of today''s customer.Were now four years old, fifty people strong and making huge strides. We have 12,000 accredited brokers, weve written over a billion in loans and we have picked up a tonne of awards. Were the 2023 Emerging Fintech of the Year, #4 in the rising star category in the 2023 Deloitte Fast 50, best Fintech Growth Story in the 2024 Fintech Awards, and The Startup Daily 2023 winner of Best Workplace Culture. Its an exciting time to join the team!About The Role Were looking for an experienced Sales Operations Manager to join our fast-growing team in Sydney. Reporting to the Chief Commercial Officer, youll play a critical role in overseeing and optimizing our sales processes, managing the Relationship Management (RM) team, and supporting key third-party partnerships. This is your chance to make an impact in a high-growth fintech startup, driving performance and innovation across our sales channels.Over The First 6-12 Months, You Will:Lead and Manage the RM team across Sydney and Manila, fostering collaboration, accountability, and high performance.Own the Direct-to-Customer Channel, managing the sales process end-to-end and ensuring targets are met.Support Third-Party Broker Channels, working with aggregators and partners to build seamless deal flows and strong relationships.Optimize Processes by streamlining workflows, enhancing efficiency, and overseeing sales tools and systems to drive scalability.Collaborate Across Teams, partnering with the National Sales Manager, BDM team, Credit, and Product to align strategies and enhance customer experiences.Develop Insights by managing reporting and analytics, providing key performance updates to the CCO and executive team.Build Relationships as a key liaison for external partners, ensuring exceptional service standards.What Were Looking For 5+ years of experience in a sales operations or similar leadership role, ideally in a high-growth environment.Team Management Skills, with a proven ability to lead outbound and inbound sales teams.Technical Proficiency in CRM systems, sales tools, and reporting platforms.A Data-Driven Approach, with the ability to analyze and interpret key performance metrics.Sales Expertise, including the ability to optimize processes and deliver strong results.Exceptional Collaboration Skills, working effectively across teams and with external partners.Problem-Solving Ability to manage multiple priorities and make data-informed decisions.Bonus PointsExperience in financial services, lending, or mortgages.A passion for innovation and enhancing customer and partner experiences.Why Join Us? Bridgit values its team, they are the heart of how we build this business. Along with competitive remuneration, slick offices and the chance to be part of an innovative, agile fintech, we also offer:Employee Stock Option Program we want each and every employee to share in the success of Bridgit.Extra Leave we offer birthday leave + an additional day of paid leave to be used for life events, celebrations or just a mental health reset.Summer Fridays we finish at 3:30 during the summer monthsTwo weeks from anywhere we encourage employees to work remotely from a location of their choice for two weeks each year.Learning and Development all employees are encouraged and empowered to engage in professional development including a number of learning initiatives run internally.Social events we have a jam-packed social scene, with events throughout the year.Ready to Make an Impact? If youre excited about reshaping the lending industry and want to be part of a company that values authenticity and innovation, wed love to chat. Apply now and lets build the future of finance together!A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don''t accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you! #J-18808-Ljbffr
Job Title
Sales Operations Manager