Are you a skilled hotel professional with a passion for delivering exceptional service? voco Brisbane City Centre is seeking an enthusiastic and detail-oriented Assistant Night Manager to join our team!In this role, youll be responsible for overseeing the hotels night operations, providing outstanding guest service, and supporting our night team. Youll be an essential part of ensuring a seamless experience for our guests throughout the night shift.What Youll Do:Lead and support the night team to deliver exceptional service to our guests.Handle guest inquiries, requests, and concerns with professionalism and care.Oversee hotel operations during the night, including check-ins/check-outs, security, and room assignments.Assist with night audits, administrative tasks, and financial reporting.Ensure smooth communication between shifts, liaising with the Day Manager as needed.Manage hotel cash and billing processes efficiently.What Were Looking For:Previous experience in a hotel or customer service role.Strong leadership and communication skills with a focus on guest satisfaction.Excellent problem-solving abilities and attention to detail.Flexibility to work night shifts, weekends, and public holidays as required.Why Join Us?A supportive, friendly work environment with a strong team culture at voco Brisbane City Centre.Opportunities for career growth and development within IHG.Competitive salary and employee benefits.Exclusive access to IHG perks and discounts at hotels worldwide.Ready to join an exciting, vibrant team and make an impact? Apply now to be part of voco Brisbane City Centre as our next Assistant Night Manager! #J-18808-Ljbffr
Job Title
Assistant Night manager - voco Brisbane